Privacy Policy

At Sands Collective, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our website, you agree to the practices outlined here.

Information We Collect

We may collect personal information that you provide to us when you:

• Create an account or log in
• Make a purchase or place an order
• Subscribe to our newsletter or marketing communications
• Contact us with enquiries or feedback

This information may include your name, email address, phone number, billing and shipping address, and payment information. We also collect non-personal information automatically, such as website usage data, browser type, and IP address, to help us improve our services.

How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Communicate with you about your orders, account, and updates
• Provide customer support
• Send promotional emails, newsletters, and offers if you have opted in
• Improve our website and services

We will never sell, trade, or share your personal information with third parties for marketing purposes without your consent.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and collect analytics data. You can choose to disable cookies through your browser settings, though some features of the website may not function properly.

Security of Your Information

We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.

Sharing Your Information

We may share your personal information with trusted third-party service providers that help us operate our website, fulfil orders, or provide services on our behalf. These providers are only authorised to use your information as necessary to perform these services and must protect it.

Marketing Communications

You may choose to receive marketing communications from us. You can unsubscribe from these at any time by following the link in our emails or contacting us directly.

Your Rights

You have the right to access, update, or request deletion of your personal information. You may also withdraw consent for marketing communications at any time. To exercise these rights, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon publication.

If you have any questions about this Privacy Policy or how we handle your information, please contact us.